We are thrilled to have won the award for Best Customer-Centric Culture in the Customer Satisfaction Category and the bronze winner in the Best Utilities category!

The event was held at London’s iconic Wembley Stadium for an exclusive evening gala event. Now in its ninth year, the CX awards have quickly become a hugely sought-after accolade for many companies; a prize that proves a company’s dedication and commitment to customer satisfaction.

Solar Plants Director, Oliver Farr said: “I am so proud of the whole team at Solar Plants and this award if a reflection of our unwavering passion and dedication to providing all customers with a first-class experience from initial enquiry, through to installation and beyond. Solar Plants began as a family business and as we have grown, we have always kept this ethos at the heart of everything we do, treating our customers as an extended part of our family – this award demonstrates this mantra in the best possible way.”

After attending the event, Marketing Manager, Lyndsey, spoke about the atmosphere during the ceremony: “The whole evening had such an electric energy with companies from various industries and sectors all joined together with one homogenous passion; to deliver exceptional customer service. We’re over the moon to receive these awards and it was such an honour to be part of such a fantastic evening”.

Hosted by Awards International, the awards were attended by over 900 people and we are delighted to have been one of the winners. The winners of the awards are selected by a panel of independent judges made up of business professionals from across the UK, and the awards were recently accredited with the Gold Standard Awards Trust Mark from the Independent Awards Standards Council.

Congratulating the winners, Neil Skehel, CEO of Awards International, said: “The standard of entries is continually remarkable and the number of organisations and individuals transforming their company in the name of CX is truly outstanding. We are inspired by the incredible talent shown once again at the UK Customer Experience Awards, and this amazing event gives us the opportunity to support the importance of CX and celebrate with both the finalists and the winners.”